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FINANCIAL SERVICES ENGAGEMENTS

 

Client Engagements. The financial services industry is one of the Itera Consulting Group’s largest sectors. Amongst our client engagements you will find:

Microsoft CRM to financial player in Denmark

Itera Consulting Group Denmark is among the first to be certified within Microsoft CRM in Europe. The customer, a financial solution provider with aprox. 800 users in several locations, have selected Itera Consulting Group Denmark to implement Microsoft CRM in their organisation. Pase 1 is just about to be delivered, but the implementation will be implemented further over the next year. One of the interesting aspects of this case is that the customer wanted a standard solution built on the Microsoft platform (.net), and fully integrated within Microsoft Outlook. Over time the project will include integration to 3rd party systems like AS400 ERP-system, intra- and extranetportal, etc. 

 

Major Nordic Bank

A major Nordic bank teamed with the group company Cicero to develop a platform for financial advisory services in savings, loan and pension. The solution, based on next generation web-services, enabled the bank to switch from a “product-push” to a customer-focused” approach that increase customer retention and loyalty.

 

IF - Storebrand Bank

Storebrand Bank collaborated with the group company Objectware to develop a sophisticated financial planner tool that builds a plan that covers the customer’s entire financial future. Additionally, the tool constructs “what-if” scenarios and buy/sell recommendations by differing saving rates, levels of investment risks and goal trade-offs to see how difference products could mitigate financial consequences.

 

Entercard - FöreningsSparebanken

Entercard - a wholly-owned subsidiary of FöreningsSparebanken in Sweden – engaged the cutting-edge companies Objectware and Net Works to build and host a state-of-the-art net account solution for the full range of payment programs and services (debit cards, credit cards and related programs).

 

SpareBank 1 Gruppen

The SpareBank 1 Alliance teamed with Objectware to design and build a comprehensive customer engagement solution by extracting customer data from legacy systems. Furthermore, by developing solutions for analytical CRM and web statistics, these solutions enable the SpareBank 1 alliance to see the customer as one person across all customer touch points.

 

Realkreditnettet

Realkreditnettet partnered with the Itera Consulting Group Denmark to develop a fully integration from Internet to a customer profile system running on the mainframe platform.

 

Nordea

The group company Objectware helped Nordea perform effective and efficient test management of SAP R3 and BW, from initial development of back-end integration and testing through to production deployment in region Denmark and Norway, to ensure highest reliability to drive maximum business value.

 

Bankenes BetalingsSentral (BBS) - The Norwegian Banking Clearinghouse

The Norwegian Banking Clearinghouse (BBS) teamed with the group company Objectware and other strategic partners to design and develop the e-billing application efaktura that is integrated in all Internet banks in Norway. efaktura is a solution whereby the issuers of invoices can present their claims to the customer's internet bank. The customer can then pay by confirming the information on the invoice. 

 

Nordea

Facing the need for increased agility, Nordea decided to develop an application framework for its next generation banking applications that responds more quickly and effectively to customer needs. The group company Objectware was engaged to define a comprehensive framework called Coffee based on best practices design patterns that maximize component reuse, higher quality and faster development of J2EE applications in Nordea. Coffee is conformed with Objectware's standard application framework JEFF (Jave Enterprise Foundation Framework).

 

Europay - SE Banken

The group company Objectware teamed with Europay in Norway to develop a state-of-the art Internet solution for account information. Furthermore, an analytical CRM solution was developed to turn the raw CRM data into actionable information to drive strategic decision-making.

 

home - Den danske Bank

Itera Consulting Group Denmark partnered with home to develop a game portal to attract new customers. The game is based on Java technology.

 

DnB NOR

Understanding the strategic importance of using e-learning for training of customers, the HR function of Den norske Bank part of the new DnB NOR with the group company Gazette to create an e-learning solution that allows customers to start using net bank solutions. They also built a demo for the experienced user to simulate the potential of advanced financial services in net bank solutions. 

 

The Norwegian Financial Services Industry

The group company Cicero Consulting is supplying about 85 % of the financial service providers in Norway with sector news, product and services statistics, competitive analyzes and more that provide insight, enhance knowledge and aid understanding of today’s ever-changing customer environment.

 

Contact us. For more information on Itera Consulting Group’s experiences and work in this sector, please contact us.

Copyright: Itera Consulting Group - 2008 To the top of page